Recall #N242435631-03

AXE said:
In part, it's been bad hardware too. You can't compensate for shit hardware with programming, especially with 2nd rate programmers. I think that's why some guys have seen functional improvements after replacing their head units.

Others haven't had many problems, if any, from jump street. My wife's Tahoe seems to function fine, my 22 does whatever it wants, my 24 infotainment and radio works fine, but I've had plenty of messages pop up in my DIC and flash across the top my infotainment system. It's cornucopia of bullshit electronic technology!
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100%...my buddy has a 22, zero issues.
 
ZR2NYC said:
100%...my buddy has a 22, zero issues.
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Yeah, that's why it's hard for me to believe it's just software. Also my 24 has the mysterious missing guage cluster too. I've now experienced that with increased frequency. I think there is a legit fix for that tho. Was gonna take it in for the brake control recall, but all of a sudden all the error messages I was getting from that have disappeared, even on trailers that were giving me repeated issues. I guess I'll ask for the works and see what happens coming out the other side.
 
AXE said:
Yeah, that's why it's hard for me to believe it's just software. Also my 24 has the mysterious missing guage cluster too. I've now experienced that with increased frequency. I think there is a legit fix for that tho. Was gonna take it in for the brake control recall, but all of a sudden all the error messages I was getting from that have disappeared, even on trailers that were giving me repeated issues. I guess I'll ask for the works and see what happens coming out the other side.
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GM focuses on assembly rather than making parts. i believe that certain modules manufactured by 3rd parties are partly to blame..ie; onstar module. too much tech thats not 100% dialed in and crappy quality control.
 
I took mine in for the software update when Chevy sent me an email saying I needed it. I'm now having issues. My phone doesn't want to connect to CarPlay half the time and my radio issues have gotten worse. Is it possible they did the wrong update??
 
BW0311 said:
I took mine in for the software update when Chevy sent me an email saying I needed it. I'm now having issues. My phone doesn't want to connect to CarPlay half the time and my radio issues have gotten worse. Is it possible they did the wrong update??
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its possible they need to download again. imo its a shitty process. my rig failed at first when tech said it was fine. his second attempt was successful. i watched and its rediculous. give it another shot. good luck.
 
Thankfully mine went through the first time without issue and I don't have any problems. The tech did mention they sometimes have to do it several times. Just depends on the vehicle.
 
securityguy said:
Customer Satisfaction Program - Serial Data Gateway Module & Radio. I was having an issue where my Bluetooth on my iPhone was showing connected to my radio but the radio was not connected. If I attempted to reconnect, it would do it. This would happen 50% of the time I got in my truck which means my CarPlay wasn't connecting either. Took her in today to get a radio update and was told there is actually a recall that states: "Certain model year and vehicle makes may have a condition where the battery is at risk for a drain following an OTA update. Reprogram the serial data gateway module and radio following SI procedure".

The radio is now running Android 12 and software dated February 2024 with a Kernel Version March 26, 2024. Now it has connected to my phone and CarPlay every time. They stated it was a "recall" but it really appears to be just a Customer Satisfaction Program.
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Did this update also fix the Bluetooth delay?
 
Ok new update on this no more updating Radio. Only Serial Data GateWay.
Good thing I got mine done last week .
 
Blazer88 said:
Ok new update on this no more updating Radio. Only Serial Data GateWay.
Good thing I got mine done last week .
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You saying they arent updating the radio itself anymore?

I mean it does list it as part of the recall.
 
subflyerc said:
I have a 22 and I don't have any issues. I'm gong to hold off on the update for a while.
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I have a 22 and the only issue I have is the audio will randomly cut out for a moment and sometimes it will not connect to CarPlay unless I reboot the system.
 
Byrds8 said:
You saying they arent updating the radio itself anymore?

I mean it does list it as part of the recall.
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Yup no more Radio update. But I guess if you complain about radio they would add a line for that.
 
If I go in I’ll just bitch about the radio lol. But as of right now I’m not in a hurry with folks having more issues.
 
Not sure if to post on this thread but my HC was taken in for the oil change, radio update/recall/satisfaction program (pick your trigger word) and also I had them check the StupidCruise that wasn't working. My service writer said the onstar "telematics" module took a dookie and that's why I had to drive the Highway 🛣 the old fashion way 🕰

I'm supposed to pick it up and leave the Bizon for the same update and oil change Thursday.

I'll share what I encounter.
 
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