I asked my advisor and the one next to him a couple weeks ago the same question. They both laughed. My service advisor had 30+ vehicles he was tracking and they're were a few that were 2 weeks to 2 plus months waiting on parts. There's probably 15 SAs at that dealer. Normally he said he would track 10-12 vehicles per day. One day he was on the phone with GM reps for two hours trying to get GM to resolve a customer issue. GM sucks and even the SA will acknowledge it cause they are miserable too.
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