So they basically still have an oil cooler leaking into the coolant system?
They replaced everything, and another GM bulletin came in during the process.
They managed to get a new radiator(not part of GM bulletin), but heater core was not included. I can only assume some of the oil is still coming from there.
GM now has some warranty Nazis that have to approve claims before work can proceed. I've had that come up on a few trim items, of all things. They have to send in pictures and video, so some turd behind a desk can decide if it's covered. I'm not sure who's processing that in Detroit, but I doubt they've turned a wrench in their lives.
No doubt. Hopefully GM uses some of that oil, my ass is getting sore. Coolant bottle after 100 miles
Accountants and actuaries run the show, I am an electrical engineer, and I deal with them day in and day out. Guaranteed the engineers, associated with any of this, are wearing “I told you so” shirts. The dealership has been honest and to the point, and I completely respect them. Their sister location across the state line, and 20 minutes closer to me, can’t even rotate tires correctly. Won’t name names, but anyone on the Maryland/Delaware border will get it. Lewes Delaware location=night and day better
GM's long term solution to this is going to be to spec out some black coolant from ChiNa or make the reservoirs black.
LMFAO........about 13 years ago my ol' man used to drive a Chevy Lumina to the farm and some job sites even though he had two trucks........he had the trunk and back seat full of tools.......he called it his "Tool Wagon". Some guy from Nigeria at the job site kept asking him if he could buy it. So he eventually sold it to him for $1500 more than he paid. We still laugh about that.
Love that, hope the little ones laugh about my “genius”. Being the youngest, I was babysat by my cousins and uncles who worked for GM in Wilmington, DE, and they couldn’t borrow a non-GM vehicle to go to work. It would probably be in the Delaware Bay when they got off. I also had a Lumina loner back in 99, while my favorite 97 Suburban(aka The Beast), was in the shop. Rear wheel drive made the Lumina tolerable.
Don’t give their accountants any ideas, guarantee they spitballed that option for another $5k, and then high-fived each other until it got weird….finally they figured out how to put it into a service plan with automatic renewal. Who do you trust anymore?
I got a good service advisor too and that helps. I think he's as frustrated with GM as anyone. He told me he has upwards of 20-30 vehicles he's tracking daily. Many waiting on GM or parts. He said a healthy number is 12-15 per advisor. I can tell he's flustered when I get there. Hardly any time to chat.
