No longer connecting to carplay

[Waterdog]

So the last two times I've driven my truck it won’t connect to CarPlay. Nothing has changed that I know of. It appears the truck is connected to my home Wi-Fi and that is preventing it from looking for my phone on start up. I have to drive down the street, shut off the truck, and then restart the truck and it connects. This has actually happened a few times in the past 30 days. Nothing I have done is any different than when I got the truck last June. It has always connected to my home Wi-Fi and updates maps and apps while in the garage. It always dropped the Wi-Fi in favor of my phone until now. Anyone else experienced this?

 

[Smokey0844]

Watch the top of the radio and see if the phone is connecting via Bluetooth. I have the same issue and as long as the phone connects, CarPlay will start in a few seconds.

Second, check and see if anyone has set another phone as first to connect. This will delay or prevent connection to other phones.

Third, are you trying to manually connect CarPlay by touching the icon and touching the correct phone icon? You shouldn’t ever have to shut the truck completely off. If so, to the dealer with you. lol

 

[Gandalfthegrey]

So the last two times I've driven my truck it won’t connect to CarPlay. Nothing has changed that I know of. It appears the truck is connected to my home Wi-Fi and that is preventing it from looking for my phone on start up. I have to drive down the street, shut off the truck, and then restart the truck and it connects. This has actually happened a few times in the past 30 days. Nothing I have done is any different than when I got the truck last June. It has always connected to my home Wi-Fi and updates maps and apps while in the garage. It always dropped the Wi-Fi in favor of my phone until now. Anyone else experienced this?

Friend is the Sales Manager at Chevy near me. You may have to reset the infotainment and run through it like a new truck, IE setting etc. Its a know issue at the dealerships but GM has not acknowledged the issue yet. It also affects the sound quality if running through Spotify or a streaming service. Hope this helps!

 

[Waterdog]

Thanks for the reply’s, glad I’m not the only one although it sucks. My phone will connect via Bluetooth but the CarPlay never connects unless I restart the truck away from my house. Prior to about 30 days ago I never had an issue. It just connected the way it should. I still have to do the recall for the infotainment system. Maybe that will fix it?

 

[Gandalfthegrey]

That will most likely do it. I just did mine with my neighbor in my garage and it seemed to fix things. Pretty simple, just takes about 10mins and resetting all your vehicle setting - Lights, comfort, security - all that fun stuff.