Bluetooth phone issue

[CBRNBM]

I have a 2024 ZR2 that I picked up new in September. I am having issues where the Bluetooth calling works fine once I get in the truck, but then it will start having issues where I either answer or make a call that connects and I cannot hear or talk. I have to grab my phone and put it on speaker to have the conversation. Anyone had a similar issue? I have to turn off the Bluetooth on my phone, turn it back on, and reconnect to the truck. Have not had any other issues with any other devices my phone connects to including my wife's 2021 Suburban.

 

[USMCsilver]

I don't have the problem, but I'd suggest going into the Bluetooth phone setting, and deleting the truck.

Then, go into the truck, and delete the phone.

Reconnect/repair and see if that fixes it.

 

[Smokey0844]

When you go to put it on speaker can you see the truck as an audio option on the phone?

 

[CBRNBM]

When you go to put it on speaker can you see the truck as an audio option on the phone?

Yes, it is still connected and showing the truck as primary output via Bluetooth.

 

[Blue ZR2]

There was a recall on my 23 and it worked for a while and now bluetooth drops off every now and then. it gets pretty annoying as i have to use my phone alot for work.

 

[Waterdog]

I had and still have this issue occasionally. Go to settings, connections, choose your phone, options, disconnect, then hit options again, and connect. PITA I know.

 

[CBRNBM]

I am taking it in for its first service and having the dealer check it out. Still intermittent and it also will drop my phone from the connected devices list of phones. Will update if the dealer finds anything.