REV Folding Tonneau Issue

[AXE]

I have only had this truck for about 20 months and this tonneau was installed by the dealer prior to my purchase. The rear seam on the first fold is cracking really badly on both sides. I don't use this tonneau much, but the rear is the one that flips up the most often. It's also outside in the extreme AZ sun a lot.

I didn't notice this the last time I washed it a week or so ago. Seems like it happened very abruptly. I had it overnight at the dealer last week.......hmmmm!

I'm surprised it's this much of a POS as shown in these photos. I might try and get some parts to fix it. I was wondering if it had warranty through the manufacturer or dealer. I never buy accessories from the dealer, so have no idea.

 

[LSnTX]

Holy crap, that looks like something was left on top and then folded, .
Sorry to hear that

 

[The_Q]

I would think if it was on the window sticker, it would carry a warranty through GM.

 

[Byrds8]

Oh wow that sucks. I have that exact cover on mine. Hope this isnt what I have to look forward to.

 

[AXE]

I would think if it was on the window sticker, it would carry a warranty through GM.

It was on the build sticker. I guess I'll have to talk to my service advisor. I just had it there last week for software recalls. Cant believe I didn't see it before, it looks like the Grand Canyon.

 

[AXE]

Oh wow that sucks. I have that exact cover on mine. Hope this isnt what I have to look forward to.

I find it hard to believe I never noticed this before. I notice every rock chip. I swear some blimey bastard at the dealer swapped it with mine. I'm gonna be doing some more investigating when it gets light out.

REV and BAK are one and the same! They use the REV moniker on the GM stuff.

 

[HighTechPauper]

I have this exact cover, 3.5 years old in December and it is holding up pretty well, no cracks like that on mine and I open it quite often. I think you may be right, the hot AZ sun? Have you kept UV stabilizer/protectant on it?

 

[AXE]

I have this exact cover, 3.5 years old in December and it is holding up pretty well, no cracks like that on mine and I open it quite often. I think you may be right, the hot AZ sun? Have you kept UV stabilizer/protectant on it?

I've only treated it a couple times, but none of the other plastic or rubber is cracking. I think it's a defect in the rubber material since I've flipped it up so little. Seem like quite a few complaints like this on this tonneau dating back to 2017.

They claim 5 year warranty on their website, but there's a lot wiggle words. I think I'll have to go through dealer.

 

[HighTechPauper]

I remember looking at the warranty specifically when I was trying to decide, it said it was a NON GM warranty and the manufacturer warranty was 3/36, whichever came first. Good luck @AXE, and please update us with what you find out.