New puddle light options

[AXE]

You say they are flush, but you don’t say that the clip is seated into place, both of mine needed to have the end of the clip tang pushed up a little hard to flex the elbow enough to get them to fully seat and click into place, the drivers side went easy, the passenger side took a bit of pressure, I used the tip of the little screwdriver to push up on that tang tip, these lights the tang is just a little lower than the factory ones, but once in place are solid.

Can you post pictures of the tang and install procedure. Might be helpful if not available elsewhere.

 

[HighTechPauper]

Can you post pictures of the tang and install procedure. Might be helpful if not available elsewhere.

It might take me a day or two but I will try to get something put together to show you guys what I mean.

 

[Byrds8]

You say they are flush, but you don’t say that the clip is seated into place, both of mine needed to have the end of the clip tang pushed up a little hard to flex the elbow enough to get them to fully seat and click into place, the drivers side went easy, the passenger side took a bit of pressure, I used the tip of the little screwdriver to push up on that tang tip, these lights the tang is just a little lower than the factory ones, but once in place are solid.

Well now they dont matter lol. I tried to use the screw driver to push up on the tab to make sure they were in place and the tab broke off. So I pulled them back out and put the stock ones back in. Oh well such is life.

 

[HighTechPauper]

Well now they dont matter lol. I tried to use the screw driver to push up on the tab to make sure they were in place and the tab broke off. So I pulled them back out and put the stock ones back in. Oh well such is life.

@Mixander Xi, can you please replace this set of lights, I know that he is great about supporting the product @Byrds8, so he will take care of you one way or another. It is the middle of the night for him but I am sure he will respond when he sees my tag.

 

[Byrds8]

@Mixander Xi, can you please replace this set of lights, I know that he is great about supporting the product @Byrds8, so he will take care of you one way or another. It is the middle of the night for him but I am sure he will respond when he sees my tag.

If he does that would be awesome. But I technically broke it trying to get it to quit moving. He really is under no obligation to replace.

 

[Mixander Xi]

If he does that would be awesome. But I technically broke it trying to get it to quit moving. He really is under no obligation to replace.

Check your private messages. I'm not sure if you'll be satisfied with this solution.

 

[Mixander Xi]

I understand some are having issues getting their new puddle lights to seat into place, and while most are successful, some people are having the retention clip tang break. If this happens to you, please contact me through PM/DM to resolve the issue.

 

[Byrds8]

Check your private messages. I'm not sure if you'll be satisfied with this solution.

Message sent.

 

[Mixander Xi]

Message sent.

Hi Byrds8, The new shipment has been dispatched. Photos have been sent to your email, and you should receive the tracking number tomorrow.

 

[KLA]

Hi Byrds8, The new shipment has been dispatched. Photos have been sent to your email, and you should receive the tracking number tomorrow.

That was a great thing that you did. You're a real stand up guy. Good on you!

 

[Byrds8]

Hi Byrds8, The new shipment has been dispatched. Photos have been sent to your email, and you should receive the tracking number tomorrow.

Thanks it’s much appreciated. Definitely above and beyond. Some of the best customer service I’ve seen in a long time.

 

[Mixander Xi]

Recently is China's Qingming Festival, so shipping times may be slightly delayed.

 

[Byrds8]

Recently is China's Qingming Festival, so shipping times may be slightly delayed.

Do companies take the week off for this festival by chance?

 

[HighTechPauper]

Do companies take the week off for this festival by chance?

It was 1:30 am when you posted, I'm sure he will answer by 8-9 tonight (his Saturday morning), just FYI.

 

[Byrds8]

Yeah I know it’s the wee hours there. It was a geewiz question due to me trying to get in touch with another company for support since last Friday.

 

[Mixander Xi]

Do companies take the week off for this festival by chance?

The Qingming Festival holiday is only two days, don‘t worry, your logistics has been sent out normally

 

[Mixander Xi]

Yeah I know it’s the wee hours there. It was a geewiz question due to me trying to get in touch with another company for support since last Friday.

The holiday period has ended, and shipments are now operating normally – no need to worry.

 

[Byrds8]

The holiday period has ended, and shipments are now operating normally – no need to worry.

It actually had nothing to do with the shipment. I saw it left. I was asking due to lack of response from another company out of China.

 

[Mixander Xi]

It actually had nothing to do with the shipment. I saw it left. I was asking due to lack of response from another company out of China.

Qingming Festival holiday will be observed for three days (April 4-6). Don't worry - they may not regularly monitor these communication channels during this period.

 

[Byrds8]

Received the new lights today. I will say, these actually fit snug into place. They are a much better fit than the originals. Hats off and a big thanks to @Mixander Xi for taking care of me on this.