- Thread starter
- #41
The chat bot usually is a pop up on the Chevy website. You should be able to get info from VIN. If not, then the order number can be provided by dealer. These screen shots are from my phone, you can see the chat bot icon on lower left. It opens a chat session.
I already have a login for <mychevy.com> but see no way to generate a chat dialog. Am I in the correct website? I have the VIN for my truck, but not the order #. Can they find the status of my truck order with the VIN or do I need the get the order number?