Mghost1997
New member
Two weeks ago bought a new 2024 Silverado ZR2 in white. Long story short - the next day noticed brown splatter all over the side of the truck.
I was able to get most of it off the side panels but not off the lower textured panels.
After round and round with dealership, they refused to find another truck. My options were to repaint (not desirable) or pick something else from the lot.
They said it was rail dust from transport. I am 99% sure it was not there when i left the first time. My thought was it was splatter from tire shine.
They had a Bison in white on the lot and we agreed to a new deal. I asked under no circumstances were they to put tire shine on.
This time they put Simoneiz ceramic coating on as well. When I pick up the new truck, the wheels were glistening with tire shine. They assured me it had plenty of time to dry. I get home and looked at the truck and it was an absolute horror show. Splatter again everywhere.
By this time the dealership was closed. It was a greasy, oily texture. Still dripping on the tires. Well I thought I got it all off the paint.
This morning I found some stains remaining so took back to dealership.
The desk manager again says it is rail dust. I say how is that even possible when I wiped it off. I showed them the bucket of towels I wiped off the truck and tires.
Now they want to roll back the deal because they refuse to take responsibility for it. They said they have to wait for GM to come up with a resolution.
So now they have destroyed two beautiful ZR2's and want GM to foot the bill.
Is GM white paint really this fragile? Or is the dealership just negligent?
I was able to get most of it off the side panels but not off the lower textured panels.
After round and round with dealership, they refused to find another truck. My options were to repaint (not desirable) or pick something else from the lot.
They said it was rail dust from transport. I am 99% sure it was not there when i left the first time. My thought was it was splatter from tire shine.
They had a Bison in white on the lot and we agreed to a new deal. I asked under no circumstances were they to put tire shine on.
This time they put Simoneiz ceramic coating on as well. When I pick up the new truck, the wheels were glistening with tire shine. They assured me it had plenty of time to dry. I get home and looked at the truck and it was an absolute horror show. Splatter again everywhere.
By this time the dealership was closed. It was a greasy, oily texture. Still dripping on the tires. Well I thought I got it all off the paint.
This morning I found some stains remaining so took back to dealership.
The desk manager again says it is rail dust. I say how is that even possible when I wiped it off. I showed them the bucket of towels I wiped off the truck and tires.
Now they want to roll back the deal because they refuse to take responsibility for it. They said they have to wait for GM to come up with a resolution.
So now they have destroyed two beautiful ZR2's and want GM to foot the bill.
Is GM white paint really this fragile? Or is the dealership just negligent?
Thanks for the laugh. Apparently rail dust is metal particles embedding into the paint from a train transport. I thought they were blowing smoke but apparently it is a thing.
