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2022 6.2 L Scoring cylinder piston

Update
GM gave the green light and getting a new motor and radiator. Thank goodness!
I have to purchase new injectors and water pump and belt tensioner. Don't make sense to put in old ones.
They are national back order so may be awhile.
Time can only tell when it arrives at dealership, could be a month or weeks
Merry Christmas
 
Ask for a meeting with the GM of the dealership. Politely ask him if he can do anything, in his role, to move things any faster and keep you updated more often. (i.e when motor is shipped and when it arrives and when repairs will begin) Just to have a piece of mind. Mine did the same at 5000 miles and meeting with the GM achieved good communication at least. I also checked in at each stage to ask when the next step would happen. Took 2.5 months for my truck to be repaired. I have 4k miles on the new engine and things are good so far.

Dave
 
Thanks (I'm in good has hands)
The part manager and me are close friends so he takes care of me in all sorts of ways when it comes to purchasing and update of all my GM needs going back 25 years working at GM all this time thru various chevy dealers. I meant the owner of dealership and also have close friends with the gm mechanics, who also take care of me at and off work on problems with all my chevy vehicle's which I owned in the past as present. They and i are all on the page.
As they say it good to know the right people in your circle
 
You are so right, I always take care of my service tech and have built a great relationship with him. He is one of the top techs at my Dealer.
 
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Hard to imagine that GM has enough time to deny warranty on my battery after 2 hours testing and a 2 minute review, but they can't look at their inventory and find a motor in 2 months. GM is the fucking worst for customer service after the sale.
 
Hard to imagine that GM has enough time to deny warranty on my battery after 2 hours testing and a 2 minute review, but they can't look at their inventory and find a motor in 2 months. GM is the fucking worst for customer service after the sale.
GM may suck but I personally think Stellantis takes the cake on being the worst. Those jokers are dog shit on anything warranty related.
 
Update
Nothing new still waiting and filed a claim with GM. They reached out with news on statis of engine, been in shop since Oct.23 and nowhere in sight to being repaired, if this continues into Feb will being asking for an extended warranty of 5 years or 60000 on engine replacement considering the time, money and insurance, I'm paying on something that I'm not driving. Buy that it will be almost 5 months. thank goodness I have a loaner, but this isn't the same if you know what I mean. I bought a truck to drive not sit in a dealership back shop parking lot and gather dust .
 
not sure which is better between that and the Tucson they have me lol.
 
Update
Nothing new still waiting and filed a claim with GM. They reached out with news on statis of engine, been in shop since Oct.23 and nowhere in sight to being repaired, if this continues into Feb will being asking for an extended warranty of 5 years or 60000 on engine replacement considering the time, money and insurance, I'm paying on something that I'm not driving. Buy that it will be almost 5 months. thank goodness I have a loaner, but this isn't the same if you know what I mean. I bought a truck to drive not sit in a dealership back shop parking lot and gather dust .
Total bullshit, they should heve you in a new truck and eat the cost differential.

I would pay for a lawyer at this point and i bet things will change right quick, but that'll cost $$ and time too.
 

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