There’s a lot of context I failed to mention in my original post, because honestly I didn’t think it mattered. Apparently several people care and want to make sure dealerships get every penny laying on the ground, so I’ll elaborate.
The truck was taken in for the DRL recall and an oil change. They had no clue the update for the gauge cluster even existed. I walked them onto it with the labor code provided in the forum by a generous member. They stated they would update the gauge cluster while they were at it. No mention of a charge at this time. I left and awaited the call to come get my truck. I never received a call informing me that the update would cost me or even a call that my truck was ready for pickup. When I called them, they said it had been ready for some time by that point. I showed up to get the truck and this is when they decide to tell me “oh by the way, that’ll be 152 for the animation update because warranty doesn’t cover that”. I explained how this could have been prevented and told them they can pay their employees a second time to uninstall because at that price point, I don’t want it. Then they decided that they will try to recoup from GM. For those that do care so much, I truly hope this explanation will suffice.
