If the dealer struggles to get the correct image variant then they are not programming with the correct calibration most likely. The graphics software containing the ZR2 assets was released over a year and a half ago. Any parts past then would have shipped with the correct graphics software in order to be calibrated for the welcome animation and enhanced drive mode indicator. There were 3 cluster variants: chevy/gmc truck, chevy/gmc suv, and suv denali. Sometimes they order the wrong part, or don't perform the initial programming correctly. And then sometimes they still manage to brick parts. But the OTA team should have rolled out these updates ages ago, they were always so far behind in campaigns. Source: former gm cluster engineer.