Angry at Cost of Connected Services

[RCF71]

I think they will lose a shit ton of buyers if they abandon CarPlay. The native shit sucks and google just keeps getting better. No way GM or any other car maker can compete with apple or google in the tech space. Car makers should focus on building reliable cars and let tech companies do tech.

Yep, or will have to be a work around for me to buy one. Having to pay a subscription is an abso-f’ing-lute deal breaker for me! I make and have $ but no one will force me to spend it when I don’t want to… well, except the IRS, my wife, grandkids, …

 

[ChevyZR2]

I bought the 2024 1500 ZR2. Dealership talked up all the tech and apps, google navigation. Never stated I had to pay for it. Didn't know I was on a trial until it ran out after 2 months. I thought the Google navigation was glitchy and actually froze even on trial. But now no apps are usable, the Google navigation is slow as hell, VOICE COMMAND even to make a bluetooth call won't work. Find out GM charges $40/month for "connected services" wifi access or $60/month connect services with Onstar. My mind is absolutely blown that on a $79,000 sticker truck GM has the audacity to charge customers another $480-720/annually to use ANY OF THE TECH in the vehicle.

I recently was in a Cybertruck (not my thing), but the tech in that vehicle is tenfold the ZR2 and they pay $99/year for hi-speed access and it's $80k - $7500 federal credit. So here I am in the same cost vehicle getting bilked as a consumer nearly 5x more than a Tesla and am paying it for a crappy Google nav platform, iheartradio, and Amazon Prime Music. This absolutely BLOWS MY MIND. We have a 2023 Cadillac Escalade (also a 2021 Mercedes GLE53 AMG SUV Coupe) and it never occurred to me that GM would charge me for tech. Escalade has a native GPS, as does the Mercedes, but to charge for GOOGLE which is on my phone, no way.

Please don't tell me to use Carplay. I didn't buy a vehicle with a 13" screen to use 6" of it with Carplay. I love my ZR2. I was so amped to get it. But the absolute slap in the face by GM with the cost of these connected services makes me hate their company and I 100% would have reconsidered this purchase.

The unlimited data plan is $25 per month or $200 per year prepaid. It include wifi Hotspot, updated Google maps with real-time traffic updates and in vehicle app access.

 

[Ezmny4]

When researching new trucks, I kept reading in the future all cars will come with the ability to be base models or top of the line. It will depend on what you are willing to pay extra for. So if you wanted heated/massage seats you pay $10 month, lane assist $5, etc. The cars themselves will be no different. What you subscribe to is what kind of car you actually get.

 

[DaniGirl]

I bought the 2024 1500 ZR2. Dealership talked up all the tech and apps, google navigation. Never stated I had to pay for it. Didn't know I was on a trial until it ran out after 2 months. I thought the Google navigation was glitchy and actually froze even on trial. But now no apps are usable, the Google navigation is slow as hell, VOICE COMMAND even to make a bluetooth call won't work. Find out GM charges $40/month for "connected services" wifi access or $60/month connect services with Onstar. My mind is absolutely blown that on a $79,000 sticker truck GM has the audacity to charge customers another $480-720/annually to use ANY OF THE TECH in the vehicle.

I recently was in a Cybertruck (not my thing), but the tech in that vehicle is tenfold the ZR2 and they pay $99/year for hi-speed access and it's $80k - $7500 federal credit. So here I am in the same cost vehicle getting bilked as a consumer nearly 5x more than a Tesla and am paying it for a crappy Google nav platform, iheartradio, and Amazon Prime Music. This absolutely BLOWS MY MIND. We have a 2023 Cadillac Escalade (also a 2021 Mercedes GLE53 AMG SUV Coupe) and it never occurred to me that GM would charge me for tech. Escalade has a native GPS, as does the Mercedes, but to charge for GOOGLE which is on my phone, no way.

Please don't tell me to use Carplay. I didn't buy a vehicle with a 13" screen to use 6" of it with Carplay. I love my ZR2. I was so amped to get it. But the absolute slap in the face by GM with the cost of these connected services makes me hate their company and I 100% would have reconsidered this purchase.

It's ridiculous. I have the same feelings. And the in vehicle maps are complete crap. The processing is too slow to keep up with posted driving speeds.

 

[AXE]

When researching new trucks, I kept reading in the future all cars will come with the ability to be base models or top of the line. It will depend on what you are willing to pay extra for. So if you wanted heated/massage seats you pay $10 month, lane assist $5, etc. The cars themselves will be no different. What you subscribe to is what kind of car you actually get.

Will you get a $5 month deduction for everytime your radio cuts out and the GPS goes wonky? How about $25 month for every recall and trip to the dealer? I'm thinking a guy could make decent money on a GM rig.

 

[MNNJR69]

Take this shit down before Mary Borla sees it and we have to bundle heated and ventilated seats for 9.99 a month.

Like BMW seats.... LOL

 

[DaniGirl]

I was given 3 years of service with my truck. That did not include the Wi-Fi feature. I took advantage of OnStar when they offered the Wi-Fi service for free to FL residents in storm damaged areas for 30 days. I would never pay for that service. It is AT&T and it sucks. Super slow. Much rather use my phone. That said my truck connects to my home WiFi and downloads offline maps without me having to ever think about it and the system mostly works fine for me.

That was thoughtful of them to offer service during a natural disaster.

 

[MNNJR69]

The unlimited data plan is $25 per month or $200 per year prepaid. It include wifi Hotspot, updated Google maps with real-time traffic updates and in vehicle app access.

I got my unlimited plan for $15.99, But was told if I cancel and later decided to restart it it, would go to a higher price. I use my laptop a lot in my truck, so 15 /mo. is a good deal and out here in the SW, at least in my 150 -200 mile range area, AT&T is solid coverage. I have gotten Wi-Fi in my truck when my T-Mobile phone wouldn't get a signal. It was the only way I could work on that particular job site. So I keep the subscription for the Wi-Fi & Data. The map seem to keep up fine with whatever speed I drive. It's pretty accurate for me.