Which Retrax model is the Embark LS Power Retractable Cover from GM?

[B Hertz]

I’m guessing it’s the PowerTRAX Pro XR but just trying to see if anyone who knows for sure can confirm before ordering since no one at the dealership parts department has any idea what Retrax even is.

 

[pktrusty]

Retrax is the brand. It would be helpful to understand where you got the two images? Are you just trying to save money?

 

[B Hertz]

Retrax is the brand. It would be helpful to understand where you got the two images? Are you just trying to save money?

I’m aware Retrax is the brand, hence the thread title. I’m trying to determine which model of Retrax it is that they produce for GM as the Embark LS Power Retractable that is in the first picture from the mychevrolet accessories page so that I know what it is I’m getting. The second picture is from the realtruck website just for reference of what the different models are. But I’d like to get it through the dealership to use my Chevrolet rewards points and to have them do the install for the added warranty benefits that come with that. Their site is just the least informative thing ever about the product you’re actually getting. Which I’d like to know before getting it in case I want a different model.

 

[pktrusty]

Did you call retrax? How do you know that retrax is the one that manufactures it for Chevy?

 

[B Hertz]

You're right. Who needs a forum of application specific users when I can just call a manufacturer about one of a million things they sell to find out if their competitor is selling the same thing so that I can buy it from them instead? How silly of me. I'll get right on that and report back...

 

[B Hertz]

Narrator: He did get right on that and report back...

From their online chat rep "Morgan C":
"The Embark cover is the Factory cover for GM that is made by Retrax. But it is not the same cover as the Aftermarket Retrax covers we carry on our site.
The cover it would compare to would be the RetraxPRO XR Electric Tonneau Cover on our site!"

I then asked if there are any feature/install/usage difference that they are aware of and:
"The Factory cover has a Limited warranty by RealTruck Advantage®, of 3 years/36,000 miles (whichever comes first). And the Retrax we carry has a Limited Lifetime Warranty (prorated after 3 years).
Other than that they have the same features and operate the same."

 

[pktrusty]

Crazy how that works. Glad you found your answer.

 

[B Hertz]

Decided to go ahead and go all in on the Retrax EQ Electric Retractable straight from Real Truck and she’s already here. A buddy and I are gonna tackle the install tomorrow. Thoughts and prayers.